Resort Parks Australia is strongly committed to protecting your privacy while interacting with our content, products and services. We respect each individual's right to personal privacy. Resort Parks Australia will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at the Site.
Collection of information
Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. Generally it is your choice whether to respond to these questions or not.
The second type of information that we collect is personal information. We will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, we can provide a variety of personalised and enhanced services.
We may ask for personal information about you when you purchase goods or services from us, or if you decide to partake in an online survey. Certain information may be required, such as your name, age, internet address, billing address, credit card number, etc in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.
How much of your personal information that you choose to disclose to us is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you enter one of the competitions on our websites.
Use of anonymous information
Resort Parks Australia automatically gathers anonymous information to monitor the use of our website, like the numbers and frequency of visitors to our site and its areas. This data helps us determine how much the public use parts of the site, so we can improve. RPA may publish or provide this data to other people.
Use of personal information
Resort Parks Australia will only use the personal information you have chosen to provide us for the purpose for which you provided it or to inform you of information that we believe be of interest to you.
There will be occasions where it will be necessary for Resort Parks Australia to disclose your personal information to third parties. We may be required by law to disclose the information, or we may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online such as surfing lessons from the local surf school, we will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information.
Access and correction: personal data
If Resort Parks Australia holds your personal information we will where possible provide you with access to the information and take reasonable steps to correct the information so that it is accurate, complete and up to date.
Complaints about privacy
If you have any complaints relating to online privacy issues on our websites, please let us know preferably in writing. While we accept no liability for any material or links posted to the service, we will investigate all complaints.
Resort Parks Australia collects information through our Web site at several points. Resort Parks Australia collects the following information about primary visitors: Name, Address, Contact Numbers, Emails, Information and Customer Contact Requests.
Resort Parks Australia may also collect names and company details which our users divulge about other people, Quotes and References. Resort Parks Australia does not actively market to children, and never knowingly asks a child under 13 to divulge personal information. Resort Parks Australia collects general data that is not personally identifiable information – surveys / questionnaires.
Resort Parks Australia collects demographic data in order to understand our customer base to better provide information and services in the future. The information is collected voluntarily.
The information collected by Resort Parks Australia will be used for acquainting itself with the needs or likely needs of the persons to whom the information relates and for the purpose of providing information by email, post or other channels of communication in relation to products which may be relevant to the activities of those persons.
Users of this Site may be invited to ‘subscribe to’ and receive additional announcements from us about Resort Parks Australia products, services, special deals, and a newsletter. Out of respect for the privacy of our users Resort Parks Australia presents the option to not receive these types of communications.
Resort Parks Australia generally does not share data with third parties. However it reserves the right to do so if in the view of Resort Parks Australia there may be benefit in doing so.
Resort Parks of Australia’s Site may offer links to other Web sites. When links to other Web sites are opened (which may occur without overt notice to the user), users of the Site are encouraged to read the privacy policies applicable to those sites. The standards may differ from Resort Parks of Australia’s. Some Web sites offer chats, forums or message boards. Please be advised that information posted in these venues becomes public knowledge.
If our policy on information collection or uses changes, will advise a user of the Site by updating this page.
Access to Information
Resort Parks Australia maintains the accuracy of our information by periodic review and customer feedback. Users may delete their information from our database by contacting via email info@ResortParksAustralia.com.au.